On March 18, 2026, a meeting took place between the Italian Revenue Agency, Sicily Collection Spa, Equitalia Justice Spa, and labor unions Fabi, First-Cisl, Fisac-Cgil and Uilca-Uil regarding the renegotiation of the sector’s collective labor agreement. The business delegation kicked off the meeting by introducing a document outlining their proposal and requirements.
They proposed adding an online helpdesk to the contract, stipulating that remote work days are counted according to agreed-upon individual agreements and that employees are entitled to meal vouchers. They also proposed introducing coworking spaces.
Responding to union demands on working hours, the businesses agreed to a weekly reduction of 30 minutes while maintaining the same salary. The companies proposed extending daily working hours from 8:00 to 18:00 (for tasks currently performed between 8:00-17:15), or to 18:30 (for tasks currently performed between 8:00-17:45). Furthermore, they proposed increasing helpdesk hours from 40 to 50 per week, with potential opening hours between 8:00 and 20:00. Flexibility for the start of the workday was deemed acceptable, while end times would be tied to the necessary staffing of offices.
On office transfers, the proposal is to increase age and service thresholds for non-transferability to 58 and 35 years, respectively, up from the current 50 and 25. This change would affect both first and second-level executive officers as well as various professional areas within the sector. To offset the inconvenience of transfers, they proposed introducing an allowance based on distance and lease values at the new locations. For distances less than 100km, they propose public transportation reimbursement, and for distances over 100km, a gross monthly lump-sum payment.
With regards to the value of meal vouchers, the companies declared they cannot exceed the current value of 7.00 euros due to budget cuts.
While the unions appreciated the companies’ willingness to engage in dialogue, they called for additional examination of the potential impacts of these changes on workers.
Negotiations are set to resume on April 14, 2026.
